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Archive for the ‘Altiris’ Category

VB Script to update agent install and configuration

Icon Written by Frank Contreras on November 25, 2011 – 7:33 pm

HKEY_LOCAL_MACHINE\SOFTWARE\Altiris\Altiris Agent\InstallDir No tags for this post.



Asset Management Suite 7.1, Part 4

Icon Written by Frank Contreras on November 25, 2011 – 5:06 pm

During the implementation, it is important to keep an eye on the activity of your Symantec Management Platform (formally NS) server.  This is especially true if your SQL server is on-box.  Many organizations look to save a few nickles by virtualizing or keeping SQL on-box.  During peak times when clients are sending in updates or multiple users [...]

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Asset Management Suite 7.1, Part 3

Icon Written by Frank Contreras on November 25, 2011 – 4:41 pm

In part 2 of this series, there is an innocuous looking line, “Assess inventory requirements.”  Be careful here.  Inventory collection can mean a lot of different things to different people in your organization.  It is very easy to get analysis paralysis in this part.  To keep the momentum going, identify some low hanging fruit that [...]

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Asset Management Suite 7.1 Part 2

Icon Written by Frank Contreras on November 25, 2011 – 4:04 pm

Many companies just want to know what needs to be done and how long will it take.  The truth is, there is no way to really tell without knowing the details of the organization’s information systems infrastructure as well as the culture of the people.  WARNING: Do not use the attached project plan as the [...]

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How do you migrate computers from one Notification Server (6.x) to another?

Icon Written by Frank Contreras on June 22, 2011 – 7:40 am

Reposted from here. Question How can I migrate my computers from one Notification Server to another? I am not sure if I will keep the same Notification Server name or if I will change it. Also, if I already changed to a new Notification Server with a different name but I forgot to migrate my [...]



How are User Locations, Departments, Inventory, and Services populated in ServiceDesk?

Icon Written by Frank Contreras on June 13, 2011 – 2:35 pm

Reposted from here. Question When making a ServiceDesk advanced incident, there are fields for the User’s Location, Department, Inventory, and Services. These may be empty or are not populated correctly. You want to know how to populate these fields in order to use them. Answer ServiceDesk does not manage data for the User’s Location, Department, [...]

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Deployment Solution 6.9 SP5 Supported Platforms and System Requirements

Icon Written by Frank Contreras on June 8, 2011 – 11:42 am

Can be found here. No tags for this post.



Installing or Upgrading Servicedesk 7.0 MR2 to 7.1 – Using a Domain-based Service Account

Icon Written by Frank Contreras on June 7, 2011 – 4:38 pm

Article: HOWTO49691  |  Created: 2011-04-14  |  Updated: 2011-04-14 Please find attached the document for Installing or Upgrading Servicedesk 7.0 MR2 to 7.1.  SD 7.1 Upgrade and Install.pdf This document guides one through the installation process that will allow automatic authentication using the logged on user’s credentials. Next steps in Process Manager after install are: 1. [...]

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Facts About Combine License Workshop

Icon Written by Frank Contreras on June 2, 2011 – 8:56 am

Reposted from here. The License Workshop can be used to download the licenses for all Altiris products registered to your company (or group of companies), or to combine and download licenses for a particular Altiris product. Combining Licenses When two or more license certificates for the same product are combines into a single certificate, the [...]

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Symantec Management Platform 7.1 Database Schema

Icon Written by Frank Contreras on June 2, 2011 – 8:39 am

Can be found here. This document outlines a high level description on the Symantec Management Platform 7.1 database schema. This information is provided for your use in creating queries using the NS Query Builder. Article URL http://www.symantec.com/docs/DOC3724  SMP_7_1_database_schema.pdf Tags: creating queries, database, database schema, management platform, query builder, symantec

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